Privacy Policy – Playinexch

Playinexch recognizes just how important your privacy is to you. This document explains how your personal information is collected, used, revealed and protected as you use our webpage, app or services. We guarantee that your data is always confidential, reliable and securely protected in line with data protection standards.

1. Information We Collect

In order to offer users an easy and safe betting environment, we collect several bytes of data about them., including:

a. Personal Identification Information

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Residential address
  • Government ID is required for confirmation purposes.

b. Financial Information

  • Payment method details (UPI, net banking, credit/debit cards, e-wallets)
  • Transaction history
  • Deposit and withdrawal amounts

c. Technical and Usage Information

  • IP address and geolocation
  • Device type, operating system, and browser
  • Log data (login time, session duration, page visits)
  • Cookies and tracking technologies

2. How We Use Your Information

Your information is gathered and handled according to certain legal purposes.

  • Setting up and minintaining your Playinexch profile
  • Providing proof of your identity and making gambling a safe habit
  • Funding (deposit) and withdrawing (withdrawal) accounts
  • Identifying and protecting the system from fraud or illegal entry
  • Following the rules set by governments
  • Providing customers with service notifications, warnings about their accounts and special deals
  • Making the website easy to use and more effective

3. How We Store and Protect Your Data

We use strong security solutions to ensure your personal information does not fall into the wrong hands, is not exposed, modified or damaged. These include:

  • SSL encryption
  • Two-factor authentication (2FA)
  • Firewall protection
  • Allow access only to authorized persons in secure data centers
  • Running audits and checking for security gaps in the system

The data you provide is held only until legal, regulatory or business needs are fulfilled.

4. Sharing of Personal Information

We do not share or trade your data with others outside our organization. Nevertheless, we may give your information to approved vendors under confidentiality contracts for these purposes:

  • Payment processing
  • KYC and identity verification
  • Technical support
  • Legal compliance and preventing fraud

Third parties are limited to using your details as set out in data protection agreements and their use is restricted to the services you agree to.

5. Cookies and Tracking Technologies

Our site employs cookies and related tools in order to:

  • Work on making the site load faster and easier to navigate
  • Tailor your experience as you use the application.
  • Collect data on how the site is used and its overall performance.
  • Offer marketing campaigns that are pertinent to individuals’ interests

You can control the settings of your cookies by going to your browser’s privacy tab. Be aware, though, that some parts of our website will not work as expected if cookies are not accepted.

6. Your Data Rights

You have the right to do the following as a user.

  • Access: Request access to the data you have with us
  • Correct: Update incorrect or aging data.
  • Delete: Remove your data when it is no longer needed.
  • Withdraw consent: Opt out of marketing communications
  • Restrict or object: Disapprove of or control the way certain types of processing are used.
  • Lodge a complaint: If permitted, you may submit a complaint to a data protection authority.

If you wish to make a request related to your rights, email us at privacy@playinexch.com.

7. Data Retention Policy

We keep your personal data only for as long as is needed for business needs or legal reasons. We delete or anonymize data after we no longer need it.

8. International Data Transfers

If you are using our platform internationally, some of your data can be handled in other countries. We ensure that your information is protected just as it would be by your local laws through secure ways to send and receive data.

9. Privacy Policy Updates

We may make updates to this Privacy Policy when regulations, technology or our business change. After making any changes, we update the “Last Modified” date and, whenever it’s relevant, let users know about them using our platform or a notice sent by email.

Last Modified: May 27, 2025

10. Contact Us

Should you have any questions about our Privacy Policy or how we protect data, feel free to contact us.

📧 Email: privacy@playinexch.com
 📞 Phone: +91-XXXXXXXXXX (support available 24/7)
 📍 Address: Playinexch Legal Department, 3rd Floor, Tech Tower, CyberCity, India